The Dog City Hotel & Spa Blog

Q: Where do I log in to the new software? A. https://booking.goose.pet/dog-city-hotel-and-spa Q. How do I sign up for Goose? A. You can sign up a few ways: Make a Boarding/Daycare reservation or requesting a Groom on Goose for the first time, Enter your email. Enter the verification code. Add you dog(s) https://share.zight.com/z8uRKzKW Select “Sign Inˮ in the top right hand corner of the booking page. Enter your email address. Enter the verification code. Add your dog(s) https://share.zight.com/Apuq547G Q. What details do I need to sign up? A. Youʼll need a few items: The email address youʼve used with Dog City Hotel & Spa on PetExec Dog name(s) (first name only) Q. I made reservations prior to your switch to Goose - what happened to those? A. All upcoming reservations have been transferred and can be viewed in your online profile under “My Bookingsˮ Q. Did my saved credit cards transfer? A. No. For security reasons, saved credit cards arenʼt able to be transferred. The first time you put down a deposit or pay in person at Dog City Hotel & Spa we can re- save a credit card for future bookings. Q. Where are my packages? A. These are currently not visible in your online profile but rest assured that your package credits have transferred and are able to be used when checking your pet out for daycare services. A. The Goose team are making improvements to pet owner profiles to give access to additional information including remaining package credits, remaining wallet credits, and vaccination history. Q. Where is my wallet balance? A. These are currently not visible in your online profile but rest assured that your wallet balances have transferred and are able to be used when checking your pet out from Dog City Hotel & Spa. A. The Goose team are making improvements to pet owner profiles to give access to additional information including remaining package credits, remaining wallet credits, and vaccination history. Q. Where are my vaccination records? A. These are currently not visible in your online profile but rest assured that your vaccination dates have transferred. If your petʼs vaccinations have changed, please upload a copy of the records the next time you complete your Goose pre- registration or come in with a copy and weʼll record. A. The Goose team are making improvements to pet owner profiles to give access to additional information including remaining package credits, remaining wallet credits, and vaccination history. Q. Has your text number changed? A. Yes, youʼll receive automated as well as custom messages from (414)360-9997. Please save it to your contacts. Q. How will I share feeding, medication, and care instructions for my dog(s)? A. Your booking confirmation page and email will now contain a link to pre-register your dog(s). Please update any updated feeding, medication, and care instructions. Note that all previous instructions from our old system have been migrated.

Are you wondering about some dog care tips in addition to dog grooming? Read on here to learn some very helpful suggestions.

If you care about your dog and consider them a part of the family, then grooming should matter. Here's why you should take your pet to dog groomers regularly.

Choosing the right dog groomer ensures that your dog gets the care that they deserve. Here are tips for choosing a groomer you can rely on.